Terms & Conditions


These terms and conditions contain the basis on which you can have access to and use of the website www.steelheels.com.au.

Steel Heels reserves the right to review and modify these terms and conditions at any time without notice to you. Steel Heels recommends that you review this page periodically.

Any feedback that you provide will be reviewed.

These Terms and Conditions set out the Steel Heels conditions with respect to:

1. MEMBERSHIP – What you get

As a member of Steel Heels you will have access to the following:

(1)          Unlimited access to view the Steel Heels toolkits;

(2)          Access to all blogs authored by Sharon Warburton, including archived blogs; and

(3)          Advance notice of any future Steel Heels or associated events.

This access is not generally available to non-members.

2. MEMBERSHIP TERMS – What you and Steel Heels agree

By becoming a member of Steel Heels, you agree that:

(a) You are over 18;

(b) You are legally capable of entering into a binding contract;

(c) the information you submit when signing up to the website (“Sign Up Data”) is truthful and accurate;

(d) You will maintain the accuracy of such information;

(e) You will be responsible with providing appropriate comments on any web pages associated with Steel Heels;

(f) You will not sell, transfer or exchange your Steel Heels membership, which remains personal to you;

(g) You will pay for your membership either on a monthly, quarterly or yearly basis.  Your membership will automatically renew either every month, every three months or every 12 months, as relevant, from the date of sign up, unless you change this option in the My Account tab.;

(h) Where you have purchased a corporate membership that membership access will only be provided to the agreed number of individuals included in that membership;

(i) You will not download content from the site;

(j) You agree to these terms and conditions.

You are responsible for:

(a) Maintaining the confidentiality of your account, password and other Sign up Data;

(b) Updating when necessary your Sign Up Data from time to time, including all payment method details including ensuring there is a valid credit card attached to your account where you have Automatic Renewal agreed as part of your membership; and

(c) Arranging payment of your membership where you have elected not to have your membership automatically renewed.

3. AUTOMATIC RENEWAL OF MEMBERSHIP – what you agree about renewal

Automatic Renewal:

Your membership will automatically renew either every month, every 3 months or annually, as applicable to the membership you have selected. You can at any time change this setting in the My Accounts section of the Steel Heels website if you prefer that your membership does not automatically renew.

You will not be notified before the automatic renewal.

If you want to change from an automatic renewal, Steel Heels will require 7 business days’ notice from you before the cancellation of the automatic renewal becomes effective.

Whilst your membership is active, you acknowledge and agree that Steel Heels is authorized to charge the same credit card or other payment method as was used for the initial membership fee for the following membership periods membership fee.   This will occur either every month, every three months or annually depending on what membership option you have chosen.  Refunds cannot be claimed for any partial membership period.

You will be responsible for any charges incurred by Steel Heels if your credit card details change or any other payment method changes and is not updated.

Changing from Automatic Renewal:

If you choose not to have your membership automatically renewed, you will need to log in to My Account and edit your preference in the ‘My Account’ settings.

Steel Heels will endeavour to email you using the information provided by you prior to the expiry of your membership.

4. DATA COLLECTED – What is it?

You will be required to provide us with relevant information to become a member. We will maintain that information in accordance with the Privacy Policy.

In addition to the Sign Up Data information, Steel Heels may collect and process the following information about you:

(a)          Information provided by you if you enter a Steel Heels competition or promotion sponsored by us or if you report a problem to us;

(b)          A record of any correspondence from you;

(c)           Information provided as a result of surveys that we use for research purposes, although you do not have to respond to them;

(d)          Details of your membership;

(e)          Details of your visits to the Steel Heels website or other social media platforms and use of the membership area. This could include but not be limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

5. A GIFT MEMBERSHIP – How does that work?

Steel Heels welcomes gift memberships. These terms and conditions will apply to any person who receives a gift membership.  Gift memberships are paid for as a one-off upfront payment.  Steel Heels will not refund or credit a gift membership which is not used.

Steel Heels is not responsible if a gift membership is lost, stolen or used without permission.


Steel Heels may at any time and at its discretion change the membership fees and charges, or add new fees and charges in relation to any additional services that may get added in the future.

Steel Heels will notify you by email at least 30 calendar days in advance of any such change. If you do not agree to the change, you may cancel your membership using the My Account settings on the website. There will be no refund of any fees if cancellation occurs partly through a membership period.


Steel Heels will not refund any membership fees for cancelled memberships or any other reason.  If you choose to cancel or not renew your membership you can unsubscribe to the Steel Heels website and social media platforms by using the My Account settings and you will be removed from the relevant services offered by Steel Heels.


Steel Heels may suspend or terminate your membership if you are in breach of any of these terms.


Your personal information is confidential. Steel Heels agrees to use that information for the purposes of managing the content of the website and making sure that it and any associated advertising are relevant to the members of the Steel Heels site.

Steel Heels will not use or disclose any information about you without your consent, unless:

– required by law;

– as part of our service to you;

– to protect the rights, property or personal safety of another Steel Heels user, any member of the public or Steel Heels; or

– the Steel Heels business is transferred to another party as a going concern or is acquired by a third party, in which case personal information held by us about our members  will be one of the transferred assets.

If we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our agreements with you; or to protect the rights, property, or safety of Steel Heels, our clients  or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Steel Heels may from time to time send you information and updates about relevant services. Not all of these services will be provided directly by Steel Heels.

Steel Heels will check with you whether you want information about special offers via email from related companies or from third party suppliers. If you indicate that you do not wish to receive these, we will not contact you further for these purposes. Please allow 28 days for your request to be processed.

10. SPAM

Steel Heels will comply with its obligations under the Spam Act 2003 (Cth).

As part of your membership Steel Heels will send you email updates about matters relevant to Steel Heels, the business world and the services we provide. You may receive these sporadically dependent upon relevant occurrences. In addition where there are updates to our website or the services Steel Heels offers you will be advised by email.

If you wish to stop receiving alert e-mails from us, you can unsubscribe by going to the My Account section of the Steel Heels website.


Steel Heels does not warrant that it will continue to make the member information available generally, or at all, and reserves the right at any time to impose or increase fees for future access to any material appearing in the members area of the website or the website generally.  Steel Heels reserves the right to change the content of the same.


Steel Heels total liability to you (if any) for loss, damage or reliance shall be limited to the re-supply of the information or services.


The material on this website is owned by Steel Heels and is protected by copyright under the Australian Copyright Act 1968 (the Act) and, through international treaties, in other countries. Steel Heels owns all copyright in the toolkits, blogs and other materials on the website that members have access to. In certain cases Steel Heels may agree with individual contributors to the Steel Heels site that certain information is owned by those contributors.

Content may be used for personal use only. No materials on the Steel Heels website can be used for commercial use without the express written consent of Steel Heels.


The Steel Heels trademark and/or logo (whether registered or otherwise) cannot be used without the prior, specific, written permission of Steel Heels.


You are welcome to create links from your website to www.steelheels.com.au.  However, you must not use Steel Heels trademarks or logos for this purpose unless you have the permission of the Steel Heels team.


These terms of use are governed by the laws of Western Australia, Australia. If any part of these terms of use is found to be invalid or unenforceable, it shall be severed without affecting the remainder.

17. STEEL HEELS – Commentary

Steel Heels welcomes comments and feedback, but does require that the same be respectful. Steel Heels reserves the right to moderate or remove any commentary on the website or its other social media platforms if Steel Heels believes that it is not positive or is inappropriate.


The information contained on the Steel Heels website and Members only area is for general information purposes only. While Steel Heels endeavours to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information contained on the same.

Steel Heels is not liable for anything that may occur as a result of you accessing links to other services from the Steel heels website, or for the validity of any information in those services. Any access to such links is at your risk.


Questions, comments and requests should be sent to sharon@steelheels.com.au.